The OSCE Office for Democratic Institutions and Human Rights (ODIHR) has produced a series of resources and tools to assist and support participating States. Within the framework of the Enhancing Stakeholder Awareness and Resources for Hate Crime Victim Support (EStAR) project, OSCE produced a report on Understanding the Needs of Hate Crime Victims.

This model guidance provides information on what an Individual Needs Assessment (INA) entails and how to set up a system in which INAs are both effective in achieving their goals, sensitive and respectful to the specific needs of hate crime victims. It serves as a tool to guide relevant state institutions, victim support services, and CSOs working in the field of hate crime victim support in designing, adapting and implementing an effective INA process. The principles outlined in this model guidance serve as a basic blueprint that can be adapted, built upon and adjusted to suit the specifics of different national contexts.

Download: Model Guidance on Individual Needs Assessments of Hate Crime Victims